What they actually do
Runs digital and community outreach paired with human patient navigators who stay with candidates through screening — an attempt to fix the drop-off between referral and first visit.
How they price
Program fees plus media; navigator support usually scoped separately.
Whatever the structure, convert it to cost per randomized patient before you compare proposals. Cost per referral is the number vendors prefer to quote and the number that tells you least.
Where they are strong
- Navigator model targets the referral-to-first-visit drop-off directly
- Positioned for complex protocols that deter patients
- Publicly active in rare disease and patient advocacy
What to watch for
- Ask for the referral-to-visit and referral-to-randomization rates the navigator model produced on comparable studies — the added cost only pays back if those move
Is Clara Health worth it?
Worth it when: Burdensome protocols and rare indications where every candidate matters.
Not worth it when: High-volume, low-complexity studies where cheap volume wins.
Clara Health alternatives
Head to head
- AutoCruitment vs Clara Health — Referral volume versus navigated conversion.
Before you sign anything
Ask for the referral-to-randomization ratio on three studies resembling yours, in the same indication and the same countries. If a vendor will not give it, that is the answer. If your enrollment forecast itself is the shaky part, our sister publication Rock Enroll covers forecasting and rescue in depth.
This profile is compiled from public sources: the company's own website and case studies, trial registries, and trade press. Statements about performance are framed as questions to put to the vendor rather than claims about it. Clara Health did not review or approve this page. Corrections are welcome and get made.